Research for a Database For a Travel Agents Essay

Introduction I have been given a task to make things easier for a travel agent called Type a Flight. Type a Flight is a travel agent which is situated in Warrington and it was established in 2005 and it also has about 500 customers. The company does all its work manually. They keep their documents in filing cabinets. So when customers call in to book flights then they have to look in the cabinets for a document. This is very time consuming and due to this problem they could loose a fantastic amount of customers because they will get tired on the phone. Filing cabinets also take up a lot of space. This is getting very difficult and time consuming as the number of customers is rising on a daily basis. One of the problems is that it takes time writing letters by hand .For this problem I have come to conclusion that I will create template letters for the company and these can be sent out to customers to tell the customers that their ticket is ready or for any reasons. The conclusion I have come to is that I am going to help the agency in every single way. My main aim is to make the agency more professional and more modern and make things easier for them. For me to do my task, I will need a computer and a few important application softwares with which I shall make a database, logo and other things. Research I had a look at a database which I was shown by my class teacher. It was called ‘Type of Flight’. In the database it had things like name, ID, gender, telephone number. Database: Type a Flight Comment: The logo is located on the centre of the switchboard. The logo is got to do with holidays and other things which the agency offers. Around the logo there are the buttons which will be needed. The database has things like name, town, address, telephone numbers, date of birth, gender postcode and other few things. The database makes things easier and quicker now. This was done by putting queries, forms and a switchboard. Tasks To do my task I have broke the task into the following five parts: 1. Getting information about the travel agency. 2. Design a logo and a slogan for the travel agency. 3. Create a database, Queries, Forms and switchboard. 4. Create a letterhead and design letter templates. 5. Writing reports at the end (User Guides). 1. Getting information about the travel agency a. I can do this task by going on the internet but I will not do it this way because on the internet it will not tell you how the agency works. b. I can also do this task by going around and asking a few people but will not use it because people might not have the correct and up to date information. c. I will do this task this by ‘Interviewing the agency manager’ because he will know the latest information and what problems there are in the agency. 1. What problems do you have in the agency? 2. How many customers does the agency have? Less than 100 100-250 250-500 More than 500 3. How are the documents of the customers stored? Filing Cabinet Other 4. What do you think of a computerized way to remove your problems? 5. Do your employees know how to use Microsoft Access? Yes No Do not know 6. Are your employees capable of using a switchboard? Yes No Do not know 7. Does the agency have letter templates? Yes No 8. Does the agency have a good logo? Yes No 9. Do the employees need a user guide? Yes No 10. What changes will the agency have if the computerized way was used? 2. Design a logo and a slogan for the travel agency a. I can do this task by using Microsoft Word but will not do it this way because it does not have many of the tools needed to make a logo but I can make the slogan on it. b. I can also do this task by using Adobe Photoshop but will not use it because the application is quite complicated for me. c. I will do this task this by using ‘Paint’ because It offers a good amount of tools which can be used to make a good logo and a slogan. 3. Create a database, Queries, Forms and switchboard a. I can do this task by using pen and paper but will not do it this way because it will be time consuming and many mistakes can be made. b. I can also do this task by using Open Office Base but will not use it because it is harder to use than Microsoft Access. c. I will do this task this by using ‘Microsoft Access’ because I can make databases, Queries, Forms and switchboards more quicker because I have used it many times before. 4. Create a letterhead and design letter templates a. I can do this task by using Microsoft Publisher but will not do it this way because it is a little hard to create a letter template but a letterhead can be produced easily. b. I can also do this task by using Paint but will not use it because it is not suitable for large amount writing. c. I will do this task this by using ‘Microsoft Word’ because this application is good for making letterheads and letter templates as it gives a step by step way of making it. 5. Writing reports at the end (User Guides) a. I can do this task by using WordPad but will not do it this way because it is not possible to put in arrows to make things clearer to people. b. I can also do this task by doing it on paper and there after scan it but will not use it because it may not be neat and professional enough. c. I will do this task this by using ‘Microsoft Word’ because I can take screen shots and then I can paste them onto the page. There after I will put in arrows and any other things if needed to label it clearly with information so that people fully understand. Input, Output, Process and Storage After my research and looking at the various tasks, I can establish what the input, output and storage of the system is. Ease of use The final product that I will make would consist of database, queries, forms and letterheads. It would be easy for the agency to use because I think the employees are more or less familiar with computers and using the applications needed. I will also supply them with a user guide. The user guide will be simple and very easy to use. It will have screenshots and clear labeling with arrows so if the employees get stuck any where then they could refer to the user guide which has clear instructions and easy step by step of using any application. After using the user guide the employees should have no doubt in using an application. Description of problem = 1 Plan of solution = 1 Methods = 1 Solution meets requirement = 1 Ease of use = 1

Emotional Quotient Essay

Daniel Goleman has provided the most comprehensive view to date of the skills necessary for healthy personality development. Goleman reported that the usual way of looking at intelligence as only psychological abilities contributes about 20 percent to the factors that determine life success. 80 percent of the skills necessary for life success is determined by what he calls emotional intelligence (EQ) (Wilson, Douville-Watson, & Watson, 2002). In humans, infancy is a critical window of time. If the neurons are not properly formed and connections are improperly made, the effects can haunt a child for his lifetime. When the foundation of the brain’s architecture is properly in place, it can set the stage for future filled with potential. The foundation for emotional intelligence is formed during this period and continues for years (Schmidt, 2007). Recent evidence suggests that temperament and social environment contribute to the development of emotional labeling. Early emotional development suggests that the decoding component of emotion labeling and infants’ expressive responses to the detection of emotion signals has innate determinants and mainly a function of the emotion perception and expression systems. The emotion perception and emotion expression systems in infants are highly pre-adapted to facilitate infant-other communication. Furthermore, early studies showed that one component of EQ, children’s emotional labeling, predicted positive behavioral outcomes, after controlling for verbal and performance components of general intelligence. The ability of young infants to perceive emotion signals, discriminate among them, respond to them in meaningful ways suggest that emotional competence and adaptability has heritability and some independence of psychological development (Roberts, Matthews, & Zeidner, 2002).

A Smart Action Plan

A Smart Action Plan After I had started my first year at University I realised that if I want to become a successful student it is crucial to develop time-management skills. It is based on identifying our goals, prioritising and listing them in order to help us achieve the best result. We also need to identify our strengths, look at our work and think how we could improve it to get a better result in the future. We can do so using a diary or personal organiser. Time-management skills are very important because if we know how to organize our time properly, we can carry out more and meet deadlines. It is important to start with setting our priorities because sometimes there is no time to complete all of them. We need to be aware that some of them might take longer than we expected so we should write somewhere what we want to do and when we want to do it. Resources: We should start with identifying our goals and priorities. When doing so, we need to be realistic and definite about them. We must precise wh at needs to be done, how and when. Then, it is recommended to start keeping an academic diary or a personal organizer where we can write in everything we do (such us important dates or study activities). It will help us to look at the way we work and identify where further improvements can be made. (Oxford Brookes University) To take the most out of the diary we should always carry it with us and keep it up to date. It is also recommended to check it many times a day and add new tasks straight into it. The last step is to identify how we spend the time in order to see if we use it productively. We need to list the work we have to do and precise the amount of time we want to spend on carrying out particular tasks. The most important things should be highlighted or stared that can be easily seen, where the least important ones should be written in a pencil so we can change or remove them easily. (Cottrell S., 2003) Reflective comment: The first thing I did in order to improve my time- management skills was doing some background reading. I used a chapter of a book recommended by my tutor as well as some online resources. It gave me understanding of which steps should be taken in order to became successful. I started with identifying my goal, which was preparing a good set of notes for my oncoming exam. Then I started writing in a diary activities I was planning to do. The most important ones I wrote in using a pen (such as searching for material for my notes) and less important in pencil (like going to the store or meeting someone). The following, I highlighted the most important one so every time I opened my diary it was the first thing I saw. It was a reminder of what is need to be done. Then I identified how much time I want to spend on these tasks.

Piet Mondrians Work and His Insistence on Primary Colors Essay

Piet Mondrians Work and His Insistence on Primary Colors - Essay Example While Composition clearly exhibits a strong amount of originality, (Form and Organization) Mondrian is guided by a set of principles that he and fellow De Stijl founders outlined. One can see how all these tenants are evident in Composition. All colours are, â€Å"primary colours as this gives the painting a more stripped-down and pure feel† (Art Book, p. 120). The rectangular planes and prisms are evident in the picture as seems to avoid characteristic types of symmetry, instead opting for abstract positioning of figures that still retain a functional appeal to the human senses. The aesthetic balance in the picture is achieved through opposition; nowhere do we see two of the same colours connected. (Artist Intent) While Mondrian has been derided as an intellectual artist, too concerned with formalist principals, his actual intentions were much more organic. In Neo-Plasticism in Pictorial Art Mondrian wrote, â€Å"... this new plastic idea will ignore the particulars of appearance, that is to say, natural form and colour. On the contrary, it should find its expression in the abstraction of form and colour, that is to say, in the straight line and the clearly defined primary colour† (De Stijl). (Expert) Since Mondrian’s style is â€Å"non-representational and linked to a spiritual element in his life†, it seems the theoretical underpinnings of neo-plasticism and Mondrian’s own theosophical beliefs are evident in Composition (Deicher, p. ix). (Personal Reaction) Upon viewing Mondrian’s earlier experimental work where colours do, in fact, stand next to each other, it’s clear why he later chose to disregard such placements, as they take away from the beauty of the work. The viewer is immediately struck by the sparseness of designs and the purity of forms. It’s easy to imagine how Mondrian’s pure geometric shapes share much with the idealized Platonic forms, where the pure essential nature of the object exists in direct relation to the soul and the universe.  Ã‚  

Tradition vs innovation in textile Literature review

Tradition vs innovation in textile - Literature review Example This essay is going to discuss the inventions in the textile industry and compare the traditional textile production with the modern innovations in the industry. One of the key changes that have been introduced in the textile industry is the issue of sustainability (Wilson, 2001, p.71). In the modern world, lobby groups, environmental organizations, governments and the international community in general are emphasizing a lot on the need of having sustainable technologies of production of not only textile products, but also other types of products. The main idea is to ensure that natural resources are conservatively utilized and in an effective manner. Sustainable methods of production have also played a major role in reducing the rate of pollution with respect to emission of harmful gaseous, liquid and solid wastes into the environment (McArthur and Shepard, 2001, p.85). Initially, textile producing companies cared very little about the environment and instead focused on how they would maximize their profits. However, most of these manufacturers have realized the need for becoming socially responsible or what is commonly known as corporate s ocial responsibility (CSR) by incorporating production methods that are friendly to the environment. Another major innovation in the textile industry is human hair. There has been a tremendous revolution on the way artificial human hair is manufactured. Better and extremely appealing artificial hairs are been produced as entrepreneurs compete to have a market share in this multi-billion industry. In the modern world, appealing hair design is one of the most essentials that ladies and sometimes men value a lot (Udale, 2008, p.32). As a result, numerous innovations have been made in making artificial human hair more attractive. Others go to an extent of purchasing natural hair from countries like Philippines at a very high cost. Introduction of smart

Lanchester Liners Hospitality Database, SQL Essay

Lanchester Liners Hospitality Database, SQL - Essay Example Lanchester Liners Hospitality Database This report presents a detailed overview of design and Implementation of Hospitality Database for Lanchester Liners for holding information about their ships, the ports visited where hospitality is offered, and any corporate team-building events organised on-board. In addition, the report also offers a detailed discussion on multi-user access to a database including concurrency, locking, security and access control. 1. ... 85,'10/01/1975','Sails') INTO SHIP(shipNo, shipName, Tonnage, buildDate, speed) Values(1893233,'Amsterdam',61000,'05/09/1977','22.5') INTO SHIP(shipNo, shipName, Tonnage, buildDate, speed) Values(1029833,'Aurora',76000,'16/07/1980','24') INTO SHIP(shipNo, shipName, Tonnage, buildDate, speed) Values(1938821,'Black Prince',11209,'25/06/1976','24.5') INTO SHIP(shipNo, shipName, Tonnage, buildDate, speed) Values(2832911,'Black Watch',28668,'31/12/1981','21') INTO SHIP(shipNo, shipName, Tonnage, buildDate, speed) Values(9283321,'Dawn Princess',77000,'30/03/1984','21') INTO SHIP(shipNo, shipName, Tonnage, buildDate, speed) Values(3903211,'Galaxy',77713,'21/09/1979','21.5') INTO SHIP(shipNo, shipName, Tonnage, buildDate, speed) Values(1120322,'Genesis',220000,'11/11/1978','22.3') INTO SHIP(shipNo, shipName, Tonnage, buildDate, speed) Values(3829111,'Horizon',46811,'17/03/1975','21.4') INTO SHIP(shipNo, shipName, Tonnage, buildDate, speed) Values(3822211,'Jewel of the Seas',90090,'20/08/1982 ','25') INTO SHIP(shipNo, shipName, Tonnage, buildDate, speed) Values (4833928,'Norwegian Crown',34242,'01/06/1981','22') INTO SHIP(shipNo, shipName, Tonnage, buildDate, speed) Values(3928111,'Norwegian Dawn',92250,'09/02/1978','25') INTO SHIP(shipNo, shipName, Tonnage, buildDate, speed) Values(3920000,'Oceana',77000,'28/07/1982','21') INTO SHIP(shipNo, shipName, Tonnage, buildDate, speed) Values(3029992,'Polynesia',430,'09/05/1972','Sails') INTO SHIP(shipNo, shipName, Tonnage, buildDate, speed) Values(3400049,'Rhapsody',78491,'23/02/1975','22') INTO SHIP(shipNo, shipName, Tonnage, buildDate, speed) Values(2939222,'Sensation',70367,'31/12/1975','21') INTO SHIP(shipNo, shipName, Tonnage, buildDate, speed) Values(3992019,'Serenata',133500,'07/11/1974','20.5') SELECT * FROM DUAL; Populating

Discussing Theodore Roosevelt's views of American Nationalism and Research Paper

Discussing Theodore Roosevelt's views of American Nationalism and Imperialism - Research Paper Example By the nineteenth century, it was almost impossible to interchange the concepts of nationalism and racism. Enlightenment ideals heightened on nationalism and imperialism regardless of the emphasis on the equality and liberty of men as well as the cosmopolitan aspirations. Following the French Revolution, the republican government tries to unify all the French-speaking nations making them a single rule. This led to an aggressive campaign by the military in the Low Nations. Italian liberals on the other hand hoped to have a unified nation that would be under the Italians only and not a jumbled combination of foreign and domestic monarchs. Come the nineteenth century, there was no accord that the different species of mankind shared a common origin and that there worth was not equal. Most nations and leaders believed on the biological superiority of what was referred to as the Caucasian race and this was common with the Germanic peoples who seemed to be justified by the global colonial e mpires rise headed by the European countries. It is in the wake of this situation that this paper looks at the position taken by Theodore Roosevelt on imperialism and nationalism. Theodore Roosevelt’s came to power at a time when most of nations had adopted nationalistic and imperialistic modes as they tried to gain more territories and come up with the best military. This situation strengthened the desire of Theodore Roosevelt to construct the American race so that it becomes one that is full of ambitious, brave and hardworking men. To come up with such a race, Theodore Roosevelt’s remained open to mixing races as he believed that by mixing different races, he will be able to have men who had superior qualities than those men who were pure. Despite this position, Theodore Roosevelt also believed that there were some groups of people who he viewed as better representations of this race. He was in favor of people from the European descent as he excluded the Asians and A frican American considering them as being inferior. Some of his actions and speeches contrasted this position on race. He strongly believed and promised that people from different races were welcome and that they had the same rights as the rest of the American citizens. Early life Experience Theodore Roosevelt came from a tradition that revered the Protestant ethic, the middle class Americans. In his early childhood, he learned the ethic of the Bible and was introduced to social consciousness now that his father happened to be an avid philanthropy practitioner as well as a social worker who believed in putting in action what the Bible preached. His concern with regards to the poor was that the legislative form in pursuing to lessen the distress resulting from a new industrial and urban society. This take is evident in his progressive stance while he was serving as a New York’s Governor as well as the President. This showed that Theodore Roosevelt attitude was reverent and he pursued the highest Christian virtue ideals and opted to implement his own faith in assisting others and helping to come up with a better world. Theodore Roosevelt’s involvement in religion in his early life was that of works. His early Christianity life was behind his means to live a good life and this led to his ruling to emphasize on moral and good life. This remained to be an overriding passion in the faith of Theodore

In networking communications, packet switching is more flexible than Research Paper

In networking communications, packet switching is more flexible than circuit switching because of the full potential bandwidth, error free data transfer and multiple communication sessions - Research Paper Example In circuit switching, one path exists which is dedicated to facilitating communication between two stations. This communication path consists of connected links (in a sequence) between different network nodes. Communication that takes place through circuit switching occurs in three phases: Data Transfer, Circuit Establishment and Circuit Disconnect (Furukawa, et al., 2010). Circuit establishment takes place on a link-by-link basis. It involves the connection of routes and allocation of resources. On the other hand, the circuit disconnect phase involves the withdrawal of the resources previously allocated. The switches have to know how they would find the route that would lead them to the destination. Further, the switches must determine a method of allocating the bandwidth that would help in the establishment of a connection. Another name for the bandwidth is Channel (Shao, Jones & Melhem, 2009). One of the properties of circuit switching makes it less preferable to packet switching is that circuit switching is inefficient. The channel assigns and dedicates the whole of its capacity during the entire time of a connection (Furukawa, et al., 2010). This means that in the even that there is no data going through the channel, the capacity of the channel goes to waste. This makes circuit switching to perform below the desired efficiency levels. The second property is the delay associated with circuit switching. Circuit switching has a long initial delay (Sun, et al, 2013). The time that this type of switching takes to establish a circuit to start the process of communication is long. In addition to that, even after the establishment of a circuit, circuit switching has delays in data transmission. After the establishment of the circuit, the transmission of information takes place at a fixed rate. Because the rate of data transmission is

Project cost management article Essay Example | Topics and Well Written Essays - 1250 words

Project cost management article - Essay Example y because of the fact that not many people all over the world are aware of the value that the project cost management profession adds to a particular project. The study also highlights that the international construction industry has a history of projects which overran both in terms of time as well as cost. This highlights the necessity for an enhanced approach towards effective project control and cost management. With regards to the facts that have been mentioned, this scholar, in his paper, has endeavoured to review literatures in the field of global project cost management issues as well as the researches undertaken by number of professional cost management associations all over the world. The researcher caters to stress the need for the worldwide recognition of the project cost management profession as well as the development of international standards in this profession. This has been done on the basis of strategies and recommendations provided by global organizations such as t he World Bank and the UN with the underlying aim of developing ISO cost management standards as well as the development of various project cost management certification program, thereby, enhancing the professional standards in mostly developing countries. It is indeed true that the profession of project cost management is not internationally recognized which in turn leaves no scope of development for personnel who choose to work in this profession. Moreover, given the fact that there is no common definition of this job type, not much people are aware of the aspects of this profession (Smith, 2014). The profession of project cost management is known by different names in different countries (for example cost engineering in the Americas, quantity surveyor in the Europe and Asia) and therefore lacks a global identity. There is a hue disparity in the way project cost management is carried out in the developed countries such as the US and the US when compared to the way it is done in the

The Art of Grilling Essay Example for Free

The Art of Grilling Essay After coming home from a long day of going to classes and studying there is one thing that I especially look forward to. Some people may want to go grab a beer or turn on the T. V and lounge around, but my vision of a perfect evening is one spent in front of a grill, cooking whatever it is Ive chosen for dinner. Im not sure why I like to grill so much but my guess would be because my dad loves to. Im from Tampa so it was never to cold to grill and a day rarely passed, rain or shine, that my dad wasnt out grilling something. I actually thought it was normal to grill everything, and I mean everything, until I was about 13. Fruits, vegetables, meat, you name it, my dad grilled it. Because I enjoy grilling so much I have decided to let you know exactly what the art of grilling is. Today Im going to discuss three topics, types of grills, types of food to grill, and to finish it off, some basic grilling techniques. The definition of grilling is cooking an ingredient over high heat, on a metal grill. On the grill food is cooked quickly because of the heat coming from a gas, electric, charcoal, or wood heat source. The first way to grill I will discuss is by using the wood grill. Wood grills are the oldest and most primitive way of cooking. Today wood grills are obviously more advanced than the one used by people hundreds of years ago, but the heat source is still the same, burning wood. Although charcoal and gas grills are more commonly used these days, wood grills are still thought of as a great heat source because it perfumes the grilled item with a smoky flavor. Experienced wood grillers' advice is to make sure to let the wood burn down in to embers before cooking, because grilling on an open flame will easily burn the food. According to the Culinary Education Center website, The best kind of wood to use when using a wood grill is hardwoods, such as fruit wood, hickory, or mesquite. The next types of grill I will be talking about are electric and gas grills. These two are usually grouped together because they are the easiest to use. Lighting them is as simple as pushing a button or flipping a switch. Also, unlike wood and charcoal grills, these grills keep a steady heat across the grilling surface. In the past, gas grills were always used more because of the electric grills inability to reach a high heat. Within the last couple years electric grills popularity has risen because of their new ability to reach and sustain a high heat and because they are considered safer in a home environment. These two types of grills are definitely the quickest way to cook dinner. The last type of grill I want to tell you about is the charcoal grill. Charcoal grills used to be the most common grill used in family homes, but as the electric and gas grills became more popular charcoal grills are now mostly used on camping trips or picnics. In addition to the other grills being safer, there is also a hassle in lighting charcoal grills. According to an article on the website of Learning the Art of Grilling at Home, charcoal grilling is cheaper but more troublesome to light and keep at a steady temperature. It takes 30- 45 minutes after lighting the charcoal until you can actually cook on it. Personally, charcoal grilling is my favorite because in my opinion it makes the food taste better. Unfortunately, because of the hassle that goes along with a charcoal grill, they are now a dying trend. Now that we have the three types of grills out of the way lets move on to what you can actually cook on them. The best types of foods to cook on a grill are red meat, poultry, vegetables, fish, and fruit. When choosing a red meat to grill you should try to get the most tender cut of meat, such as a filet or strip because on a grill there isnt enough time for the meat to tenderize by themselves. Another type of food to cook on the grill is chicken. Chicken is the most grilled items in households across the US. When cooking chicken, leaving the skin on will prevent the chicken from drying out and will also taste great when its finished. If you are cooking a skinless chicken breast you will need to be more careful because it is very easy to overcook them and dry the piece out. The same goes for fish. Fish tastes great on the grill but overcooking it will cause it to be dry and not taste very good. Vegetables such as squash, mushrooms, and peppers are also great. After a dip in oil, and some salt and pepper you will be amazed at how good they taste right off the grill. The last food that I will suggest cooking may surprise you. Fruits such as apples and pears are great after being thrown on the grill. All they need is just a little warm-up on the grill and it will completely enhance the flavors of the fruit. The taste will really surprise you. Ok, the last thing Im going tell you about today are some basic grilling techniques. First, you want to turn the grill on and turn the temperature to high, make sure the grill is hot. The Culinary Education Center says if the grill is not hot, it will be hard to develop the caramelized, smoky flavors of a properly grilled meat. Also, if the grill isnt hot the food youre cooking will stick to the grilling surface. After making sure the grill is hot you will want to clean off the grill surface with a wire brush. This cleans off any old pieces of food left on the grill. Finally you can now toss the food of your choice on. Barbeque N on the Internet says the goal of perfect grilling is to give the item delicious, brown grill marks on both sides, while making sure the item comes off the grill at jus the right amount of doneness. Today I hope I taught you a little bit about grilling that you didnt know before. I also hope you can now understand my weird obsession with grilling. An article I read in The Sun Valley Guide for Grilling said it best, food cooked over a fire, simply tastes better.

Implications of NRHM in Punjab

Implications of NRHM in Punjab Sustainable Health Development:  An Analysis of Implications of NRHM in Punjab Ms. Gunjan Malhotra[1] Dr. Madhur M. Mahajan[2] Abstract: The National Rural Health Mission was launched in 2005 (although full fledged activities began in full swing in 2007-2008) along with other states and union territories. The thrust of the mission is on establishing a fully functional, community owned, decentralized health delivery system with inter-sectoral convergence at all levels, to ensure simultaneous action on a wide range of determinants of health such as water, sanitation, education, nutrition, social and gender equality.The paper intends to study the impact of NRHM in terms of health infrastructure and to examine the impact of NRHM on health indicators like Infant Mortality Rate, Maternal Mortality Rate and Total Fertility Rate in the state of Punjab. It also studies the differences in Punjab and Kerala in terms of Health infrastructure and Health indicators. The study results show that a number of sub centres, PHC and CHC have increased and also IMR, MMR and TFR have come down after implementation of NRHM. Sustainability in health development means improvement in the health indicators and better health care facilities for existing and future population. Key words: NRHM, Sustainable Health Development, Mortality. Introduction: Health is described as the state of complete physical, mental and social well-being (WHO). Health is a state of being hale sound or whole in body, mind especially the state of being free from physical disease or pain. Good health is a pre-requisite for human productivity and development process. Improvement in health would make a positive impact on economic development. Better health can increase the number of potential man hours for production by reducing morbidity and disability as well as reducing mortality. Better health may result in more productivity per man as well as more men available for work. Promotion of a good health must be a prime objective of every country’s development programmes. The preamble to the WHO constitution also states that the enjoyment of highest attainable standard of health is a fundamental right of every human being and those governments are responsible for health of their people and they can fulfil that responsibility of taking appropriate measures. Sustainable development is development that meets the needs of the present without compromising the ability of future generations to meet their own needs. It contains within it two key concepts: The concept of needs, in particular the essential needs of the worlds poor, to which overriding priority should be given; and The idea of limitations imposed by the state of technology and social organization on the environments ability to meet present and future needs. (Brundtland Report, 1987) Sustainability is related to the quality of life in a community whether the economic, social and environmental systems that make up the community are providing a healthy, productive, meaningful life for all community residents, present and future. Sustainable health care system means meeting the health and health care needs of individuals and the population which would lead to optimal health and health care outcome. According to WHO any policy is said to be sustainable when: It continues to function effectively for the foreseeable future, High treatment coverage, integrate into available health care services, have strong community ownership and use resources mobilized by community and government. Taking into account the above factors of sustainability National Rural Health Mission was launched by the Hon’ble Prime Minister Dr. Manmohan Singh in New Delhi in 2005 in the country, with a special focus on 18 states. It recognizes the importance of health care in the process of economic and social development and improving the quality of lives of our citizens. It provides effective health care to rural population throughout the country. NRHM initiative as a whole with its wide approach is a national movement that just a national health project. The main objective of NRHM in state Punjab is: To provide accessible, affordable, accountable, effective and reliable health care, especially to the poor and the vulnerable sections of the population in rural areas. To achieve health indicators like IMR, MMR and TFR to acceptable levels. The mission is an articulation of the commitment of the government to raise public spending on health from 0.9% of GDP to 2-3% of GDP and aims to undertake architectural correction of the health system to enable it to effectively handle increased allocations as promised under the national common minimum program and promote policies that strengthen public health management and service delivery in the country. To revitalize local health traditions and mainstream AYUSH into the public health system. It aims at effective integration of health concerns with determinants of health like sanitation and hygiene, nutrition and safe drinking water through a district plan for health. Literature Review: Kumar (2005) reported that study on Maternal Mortality Reduction and opportunity under National Rural Health Mission.Maternal Mortality Rate continues to remain high in our Country without showing any declining period of two decades. The proportion of maternal death contributes by direct obstetrics causes have also remained more or less the same in rural areas. There is a strong need to improve coverage of antenatal care, promote institutional deliveries and provide emergency of obstetric care. Ramani (2006) â€Å"Status of Indian Health System† identified that the critical areas of management concerns in the Indian Health Care System are mainly non-availability of staff, weak referral system, poor service delivery, financial shortfalls and lack of accountability of quality of care. Gautham (2007) in their study â€Å"Patterns of Public Health Expenditure in India: An analysis of State, and Central Health budget in Pre and Post NRHM Period† examined the size, distribution, trends, composition and rate of growth of Union and State Health Expenditure during the period of 2001 2002 to 2008 – 2009. Garg (2007) explored the current status of implementation and progress of activities as envisaged under NRHM in the high focus states of the country that are under priority, as well as non priority states. Ashtekar(2008) emphasised on the failure of decentralisation, the lack of inter-sectoral coordination, and the undermining of traditional health support are the reasons why the National Rural Health Mission has not delivered what it had set out to achieve. Sinha(2009) studied that NRHM provided a large canvas and platform for health action, but Shyam Ashtekar (EPW, 13 September 2008) misses many issues and does not make his critique from the right perspective. During the short period of its existence there is ample evidence to show that the mission has been moving in the right direction, crafting a credible public system of health delivery starting from the village and going up to the district level. Hussain (2011): reported that NRHM was introduced as a flagship scheme of the United Progressive Alliance government in 2005-06 to address the needs of the rural population through an architectural correction of the health system. With the completion period drawing to a close in 2012, he critically evaluates the success of the intervention strategies under this scheme. Pal (2011) analysed NRHM, this programme has put rural public health care firmly on the agenda, and is on the right track with the institutional changes it has wrought within the health system. He seeks to evaluate the performance of service delivery in rural public health facilities under National Rural Health Mission. The concept and working of NRHM has been discussed in brief. Anirvan (2012) in her study observed that National Rural Health Mission is the Government of India’s largest public health program. This report briefly analyse NRHM expenditures along the following parameters: overall trends in fund allocation and expenditure: GOI and States, allocation and expenditure on key programs like immunization, physical coverage and human resource avail- ability, and outcomes (Infant Mortality Rate and Maternal Mortality Rate). Patra, Ramadass (2013) studied the impact of NRHM on the health infrastructure and on the health indicators and to analyze the determinants of health status in the health development of Odisha. The study is only based on the secondary data. The collected data was analyzed with the help of MS-WORD and Excel. The study showed that the health status of study area is very poor and is gradually increasing as a result of the implementation of NRHM and the staple reasons for this tendency are: low income, illiteracy, shortage of doctors, unwillingness doctors to go to remote areas and lack of health care facilities and lack of production of laboratory technicians and radiographers. Thimmaiah, Mamatha (2014) intends to study the impact of NRHM in terms of health infrastructure and to examine the impact of NRHM on health indicators, like Infant Mortality Rate (IMR), Maternal Mortality Rate (MMR), Crude Death Rate (CDR) and Total Fertility Rate (TFR) in Karnataka. The study result shows that the number of Sub Centres, Primary Health Centres and Community Health Centres has increased between 2005 and 2010. Also, IMR, MMR, CDR and TFR have come down after the implementation of National Rural Health Mission. Objectives of the study: To study the impact of NRHM in terms of health infrastructure in Punjab. To examine the impact of NRHM on health indicators like IMR, TRR and MMR in Punjab. Hypothesis of the study: There is significant reduction in health indicator IMR, MMR and TFR after implementation of NRHM. Methodology of the study: Keeping the objective of the study into mind, an attempt has been made to draw a comparative picture of the health indicators before and after NRHM. The study relies on secondary data. The data is collected from Ministry of Health and Family Welfare statistical report NRHM, statistical abstract of Punjab, NRHM Annual Reports, Five year plan reports, Economic survey, Census reports and WHO reports. The data collected has been tabulated and impact of the NRHM on sustainable health in Punjab has been gauged by employing graphical analysis, correlation techniques and t-test. Impact of NRHM in terms of Health Infrastructure in Punjab Table 1: Number of Sub Centres, PHC’s and CHC’s functioning Source: Economic Survey 2012 From the above table it is clear that in the year 2005 when NRHM was launched, there were 2850 sub centres, 441 PHC’s and 120 CHC’s operated in Punjab. In the year 2010, the number of sub centres, PHC’s and CHC’s increased to 2950, 449 and 132 respectively. At all India level the PHC’s, CHC’s and sub centres have increased. In the following chart it is found that Sub Centres, PHC’s and CHC’s have been increased from the year 2005 to the year 2010 after the implementation of NRHM in Punjab. Chart-1 Sub Centres, PHC’s and CHC’s in Punjab Impact of NRHM in terms of Health Indicators in Punjab To study the impact of NRHM in terms of health indicators 3 indicators are used which are Total Fertility Rate (TFR), Maternal Mortality Rate (MMR) and Infant Mortality Rate (IMR). A time period from 2000 to 2011 has been taken 6 years before implementation of NRHM and 6 years after NRHM. The following table shows the health indicators from 2000 to 2011: Table-2 Health Indicators 2000-2011 Source: RHS bulletin 2012(health and family welfare in Punjab) From the above table it is clear that IMR, MMR and IMR have reduced over the time period 2000 to 2011. Before implementation of NRHM, TFR was 2.4 and has been reduced to 1.7, MMR was 178 has been reduced to 154 and IMR was 52 has been reduced to 28. Chart-2 TFR 2001-2013 The above charts shows the decline in Total Fertlity Rate from 2000 to 2012 and the current rate is 1.7. Chart-3 MMR 2001-2012 The chart 3 shows a decline in Maternal Mortality Rate but in the year 2004-05 there has been increase in MMR and thereafter a decline in MMR. Chart-4 IMR-2001-2013 Chart-4 shows a significant decline in IMR after the implementation of NRHM. As compared to other health indicators IMR has shown the maximum improvement. Table-3 Sample t-test on Health Indicators in Punjab On the basis of analysis conducted by using sample T-test indicates that TFR was 2.28 before implementation of NRHM and it was decreased to 1.865 after implementation of NRHM. Overall decreased rate is 0.4183. The t statistic is significant at 1% level of significance. Hence null hypothesis of no difference is rejected and alternative hypothesis of significant difference is accepted. With respect of MMR, the rate of MMR 48.83 before implementation of NRHM and it was decreased to 163 after implementation of NRHM. Overall decreased rate is 19.34.The t statistic is significant at 1% level of significance. Hence null hypothesis of no difference is rejected and alternative hypothesis of significant difference is accepted. With respect of IMR, the rate of MMR 182.34 before implementation of NRHM and it was decreased to 35.67 after implementation of NRHM. Overall decreased rate is 13.16.The t statistic is significant at 1% level of significance. Hence null hypothesis of no difference is rejected and alternative hypothesis of significant difference is accepted. Major Findings of the Study: Number of sub centres, PHC’s and CHC’s have increased from 2005 to 2010 after the implementation of NRHM. Over the period substantial reduction has been seen in IMR, MMR and TFR after the implementation of NRHM. The reduction in the indicators and increase in health infrastructure depicts that there is sustainability in health after the implementation of NRHM. Conclusion: NRHM launched by the government of India holds great hope and promises to serve deprived communities of rural areas. The invariable existence of social cultural differences in the community has always been a challenge to health care efforts made by Government of India. Sustainibility in health is a major challenge in the hands of Government i.e. reduction in major health indicators and improvement of health infrastructure without having an effect on future generations. Sustainibility has a very wide scope and there are many reasons and policies which emphasis on Health Infrastructure and Health Indicators. But this paper only studies the impact of NRHM on the sustainibility of Health Development in Punjab. Refrences: Ashtekar, S (2008): â€Å"The National Rural Health Mission: A Stocktaking†, Economic Political Weekly, XLIII (37): 23-26. Anirvan Chowdhury, (2012) in her study â€Å"Budget Briefs-National Rural Health Mission†, Accountability initiative Research and Innovation for Governance accountability, No 69. Garge Suneel, Natha Anita, (2007) â€Å"Current Status of National Rural Health Mission†, Vol.32, Issue: 3 page: 171-172. Kumar’s â€Å"Challenges of Maternal Mortality Reduction and Opportunities under National Rural Health Mission. A Critical Appraisal†, Indian Public Health. 2005 Jul-Sep; 49(3): 163-7. Ramani K.V, Maavalakar Dileep, (2006) â€Å"Health System in India: Opportunity and challenges for improvement†, Journal of Health and Organization Management, UK, Vol. 20, No 6, PP 560-572. Suresh Kumar Patra, L.Annam Prof. M. Ramadass (2013) â€Å"National Rural Health Mission (NRHM) and Health Status of Odisha: An Economic Analysis† Language in India ISSN 1930-2940 13:4 April 2013. World Health Organization. 2006. Constitution of the World Health Organization – Basic Documents, Forty-fifth edition, Supplement, October 2006. Husain (2011) â€Å"Health of the National Rural Health Mission†, Economic and Political Weekly, Jan 22, vol XLV1, No 4. Pal (2011) â€Å"National Rural Health Mission: Issues and Challenges†, Zenith International Journal of Business Economics and Management Research, Dec 2011, Vol.1 Issue 3. Thimmaiah, Mamatha (2014) â€Å"National Rural Health Mission Status in Karnataka: An Economic Analysis†, ISSN-2250-1991, Vol.3 Issue-5. National Health Systems Resource Centre â€Å"NRHM in Eleventh Five Year Plan†, ISBN-978-93-82655-00-8. http://www.punjabstat.com/health/16/vitalstatistics/291/infantmortalityrate/17794/stats.aspx http://www.pbnrhm.org/home.htm [1] Assistant Professor, Post Graduate Department of Economics, GGDSD College, Chandigarh. [2] Assistant Professor, Post Graduate Department of Economics, GGDSD College, Chandigarh.